Privacy Policy
Jirwen Hotel & Casino Privacy Policy Statement
At Jirwen Hotel & Casino, safeguarding your privacy is a top priority. From your initial interaction with us—whether online or on-site—we are committed to handling your personal data with integrity, transparency, and care. This Privacy Policy explains the types of information we collect, how it is used, and the protective measures we employ to ensure your data remains secure.
Information We Collect
Personal Information
When you make a reservation, explore our website, or visit our property, we may collect identifiable details such as your name, contact information, and preferences related to your stay, casino activity, dining choices, or event participation.
Technical & Usage Data
We may also gather non-personal information including your device type, browser version, IP address, and browsing behavior on our website to enhance user experience and optimize service performance.
How Your Information Is Used
Tailored Guest Experiences
Your data enables us to streamline reservations and deliver personalized experiences that reflect your individual preferences and expectations.
Promotions & Invitations
With your consent, we may provide updates on exclusive promotions, upcoming events, and special offers that align with your interests.
Security & Legal Obligations
Your information supports our commitment to guest safety, fraud prevention, and compliance with applicable legal and regulatory requirements.
Data Sharing Practices
Authorized Service Providers
We may share certain data with trusted third-party partners who assist in delivering our services, such as booking systems, marketing solutions, and technical support providers.
Legal Requirements
In compliance with laws and regulations, we may disclose relevant information to legal or governmental authorities when required.
Data Security
Protecting Your Information
Jirwen implements advanced security protocols and adheres to industry best practices to protect your personal data. While no system is entirely immune to cyber threats, we regularly evaluate and enhance our safeguards to maintain high standards of data protection.
Your Rights and Choices
Access & Corrections
You have the right to request access to your personal data and make corrections or updates by contacting our support team.
Marketing Preferences
You can choose how and when you receive marketing communications from us and may opt out at any time.
Policy Updates
Jirwen Hotel & Casino may revise this Privacy Policy periodically to reflect evolving legal requirements, technologies, or services. Significant updates will be communicated through our official channels.
By engaging with Jirwen’s services, you confirm your understanding and acceptance of the practices described in this Privacy Policy.